AI-Powered Vendor Relationship Management Software
Achieve strategic alignment with your suppliers with an intelligent Supplier Relationship Management (SRM) software that works out of the box.
Effortlessly model and send dynamic Relationship Health Surveys to unlimited respondents to comprehensively gauge supplier satisfaction. Branching logic: Ask customized follow-up questions that change based on previous responses and responder’s profile (branching logic) Mandatory fields: Set minimum response thresholds. Efficient data analysis: Set weights on sections or questions. Reminders: Set reminders to respondents and survey expiration dates.
- Dynamic Relationship Modeling
- Weighted Analytical Scoring
Gain a 360° view of each vendor by capturing all internal vendor data points like contracts, contacts, financials, subcontractors (fourth-parties), locations and more in comprehensive Vendor Profiles. You can also leverage Enlighta Spice’s external data sources and/or integrate with your trusted external data sources to augment and enrich each vendor profile with market, financial, ESG, security profile and other information.
- Supply Chain Ecosystem Mapping
- Financial & Operational Performance
Assess and quantify each vendor’s health across multiple dimensions like alignment, performance, risk, compliance, quality, capabilities, ESG and more. You can leverage our out of box vendor scorecards or tailor them for your specific needs.
- Multi-Dimensional Health Assessment
- ESG & Capability Maturity Tracking
Quickly schedule meetings, invite stakeholders, capture minutes and action items, and track future meetings for each supplier.vendor Create, assign, resolve, and track issues, identify root causes, and generate reports for deeper insights. Efficient Action Item Management: Automate creation and assignment of action-items based on predefined rules. Track progress and gain real-time visibility into completion rates.
- Meeting & Stakeholder Orchestration
- Automated Action Item Workflows
Vendor self-service: Empower vendors to update information, respond to assessments, submit documents, performance actuals, and more directly within Enlighta Spice. Streamlined communication: Send alerts, collect info, and track interactions with customizable templates and automated workflows. Set up reminders and automate tasks for SLA breaches, renewals, expiry and other critical events. Localization support: Share and collect responses to surveys and forms in regional languages, including right-to-left languages.
- Critical Event & SLA Alerting
- Collaborative Information Exchange