Leisure & Hospitality
Enlighta enables leisure and hospitality enterprises to drive greater business value from their strategic supplier engagements.
It achieves this through enhanced performance monitoring and reporting, improved client–supplier collaboration, and by reducing value leakage caused by invoice errors, gaps in process tool support, and limited management insight into issues and compliance gaps.
Travel & leisure enterprises have leaned on strategic suppliers and increasingly niche technology suppliers to drive innovation and lower the cost of services. This has been accelerated with the growth in digital services driven by consumer demand and increased cost-pressure due to seasonality and increasing consumer choices.
Vendor managers, Contract managers, Business stakeholders, Service managers as well as Supplier Engagement Managers, and Supplier Delivery Managers all need to be on the same page with respect to compliance to contracts, supplier performance, and invoice approvals.
VMO and the TPRM groups have a lot going on and are typically small groups with limited bandwidth; a key challenge is to empower these groups with a robust platform without needing a lot of their time.
Enlighta’s platform uniquely addresses the requirements of Leisure & Hospitality enterprises.
Unlike point solutions, Enlighta addresses all facets of effective Supplier Governance including performance management, contract compliance, third-party risk monitoring, compliance attestation, and more. Enlighta integrates with leading GRC and Contract Management tools.
Effective vendor governance includes active participation by Executives, Vendor Managers, Business stakeholders, Contract Managers, Finance groups, Auditors, etc. The ability to support the different needs of these stakeholder groups to drive adoption is critical.
Out of box collaborative processes help prevent operational issues from impacting relationships and lower the cost of services delivery and governance.
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